E-COMMERCE ACTIVITY IN LEBANON

 Let us Improve e-commerce in Lebanon!

To: Lebanese companies having an e-commerce web site.

Just complete this form. Click on Submit when ready to send.

Company Name (optional)

Web Site (optional)

email

Sector of activity

How many employees in your firm?

% of staff computer literate

Is your e-commerce system designed for other businesses (B2B) or for consumers (B2C)?

0-10 10-5050-100100-500 >500

0-10 10-2020-30  30-4040-50>50

B2BB2COTHER

Since when is your firm present online?

Since when is your firm using e-Commerce?

What is the average number of visitors that access to your web site per day?

What is the average number of Buyers per week?

What kinds of products do you sell the most on the internet?

Are your products sold and delivered for clients inside or outside Lebanon? If in both, in which %?

Sales per year ($) :

1998 or before 1999,2000  2001,2002  2003,2004

1998 or before 1999,2000  2001,2002  2003,2004

0-10 10-5050-100100-500 >500

0-10 10-5050-100100-500 >500

Inside Lebanon outside Lebanonboth

2001 2002 2003 Expected 2004

Which payment method is used?

Shopping over your website is secure?

How much ($) is your bank charging you for each payment you receive?

In terms of quality, what do you think of the service they are providing to your company ?

Which issue did you face when internet was first introduced into your company?

credit card other please specify:

yesnonot sure

Poor goodvery good

 

Lack of knowledge/info Lack of qualified staff Technical problems High Cost  Clients not used to the online service Other

Do you have a shop in Lebanon associated with your website?

If yes, do you think that e-commerce activity is increasing your total net income?

If yes, by how much? %

 

Yes No

 

Yes No

Do you have any comment?

Thank you for filling this lengthy questionnaire!

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